This policy explains what personal information BetNow collects, why we collect it, how we keep it safe and the choices you have. We only gather what we genuinely need to run your account, process bets and payments, meet our legal obligations and keep the platform secure. We do not sell your personal information.
By using BetNow, you agree to the practices described here. If you have any questions, you can contact us at any time using the details on our contact page.
Key Features
What We Collect
Account details, contact information, payment data and how you use the site.
Why We Use It
To run your account, process transactions, prevent fraud and meet legal duties.
How We Protect It
SSL encryption, access controls and secure storage guard your information.
Your Rights
Access, correct, export or request deletion of your data, subject to law.
We do not sell your data
Information we collect
When you open an account, we collect details such as your name, date of birth, email address, phone number and the information needed to verify your identity and age. When you deposit or withdraw, we process the payment details required to complete the transaction. We also collect technical information about how you use the site, including device type, browser, pages viewed and general location, which helps us keep the platform secure and improve the experience.
How we use your information
We use your information to create and manage your account, process bets and payments, verify your identity and age, prevent fraud and money laundering, provide customer support and meet our legal and regulatory obligations. With your consent, we may also send you promotional messages about offers and features. You can opt out of marketing at any time without affecting your account.
How we protect your information
All data is transmitted over encrypted SSL connections and stored on secure servers with restricted access. Only authorised staff can access personal information, and only when their role requires it. We retain your data for as long as your account is active and for any period required afterwards by law, after which it is securely deleted or anonymised.
Your privacy rights
You have the right to access the personal information we hold about you, to correct anything that is inaccurate, to request a copy in a portable format and to ask us to delete your data where we are not required to keep it. You can also withdraw consent for marketing at any time. To exercise any of these rights, contact us using the details on the contact page, and we will respond within the timeframes required by applicable law.
Cookies
We use cookies and similar technologies to keep you logged in, remember your preferences and understand how the site is used. You can manage your cookie preferences in your browser at any time. For full details, please see our cookie policy.
Questions about your data?
Our support team is available 24/7 to help with any privacy request or question.