At BetNow, we want betting to stay enjoyable. For the vast majority of players it is a form of entertainment, but for some it can become a problem. That is why a full set of responsible gambling tools is built into your account, available in a couple of taps, alongside links to free and confidential support services.
The single most important rule is simple: only bet what you can comfortably afford to lose, and treat any winnings as a bonus rather than income. Setting a budget before you play protects you from chasing losses in a difficult run.
24h
Quick cool-off
7-30 days
Longer breaks
Any time
Self-exclude
Free
Support lines
Key Features
Deposit Limits
Set daily, weekly or monthly deposit caps so your spending stays within a budget you choose.
Take a Break
Cool off for 24 hours, or take a longer break of seven or thirty days at any time.
Self-Exclusion
Exclude yourself for a fixed period or permanently when you need a firm stop.
Reality Checks
Turn on session reminders that show how long you have been playing.
If gambling stops being fun
How It Works
Open your account tools
Go to the responsible gambling section in your account settings.
Choose a tool
Set a deposit limit, schedule a break or start a self-exclusion.
Confirm
Limits and breaks take effect immediately and cannot be loosened instantly.
Reach out if needed
Contact support or a free help line for confidential, judgement-free advice.
Where can I find free help?
In Australia, Gambling Help Online offers free, confidential, 24/7 support on 1800 858 858 and at gamblinghelponline.org.au. These services are independent of BetNow and provide a safe space to talk through any concerns, whether for yourself or for someone close to you. Support is available by phone, online chat and email, and you do not need to be in crisis to reach out.
How do deposit limits work?
Deposit limits let you cap how much you can add to your account over a day, a week or a month. Once set, a limit takes effect immediately. Lowering a limit happens straight away, while raising it includes a deliberate delay so the change is never made on impulse. Limits are one of the most effective tools for keeping spending aligned with a budget you have decided on in advance.
What does self-exclusion involve?
Self-exclusion closes your access to betting for a period you choose, from a short break to a permanent stop. During an exclusion you will not be able to log in to bet, and we take steps to prevent promotional contact. If you feel you need a firm boundary, self-exclusion provides one. Our support team can help you set it up and will do so without judgement.
Protecting minors
Betting is strictly for adults aged 18 and over. We verify the age of every account, and we encourage parents and guardians to use device-level filtering tools to keep gambling content away from children. If you share a device, make sure you log out after each session and never save your password where others can reach it.
Need to set a limit?
Open your account tools to set deposit limits, take a break or self-exclude at any time.